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  • baby and mom & kids and family

    Customer Service Maii Mai welcomes any questions. We will do our best to respond to all inquiries as soon as possible. ​ Please email mj.maiimai@gamil.com and we will be in touch during working hours, Monday through Friday between 10 am and 3 pm Pacific Time. ​ Payment method All major credit cards are accepted, Venmo and Zelle Pay are accepted. ​ Return Policy Products that are not worn or untagged without removing the tag can be returned or exchanged within 10 days from the delivery date. However, it is limited to items for which a return request has been received by e-mail in advance. However, due to Covid-19, there may be a period in which the return policy cannot be modified or returned. If you are not satisfied with your purchase, please provide your order number to mj.maiimai@gmail.com and we will help you find a replacement. Return shipping is the buyer's responsibility. Returns may take up to two weeks to process. ​ All the Pre-orders are not returned, so please purchase carefully. All the sale items are final sales. ​ Delivery fee Domestic orders are shipped via USPS. When a certain weight is reached, the shipment will be upgraded to FedEx or UPS. Free shipping on domestic orders over $100. only! Sale items are excluded. ​ International orders Shipped via FedEx Economy. Shipping to Korea is EMS shipping from Korea Post. Transit time can take up to 5 business days or more depending on destination. ​ Customs duties and taxes vary by country of residence. These fees are the buyer's responsibility. ​ Buyers who wish to ship to countries other than the United States must send the e-mail to mj.maiimai@gmail.com with the correct name, phone number, address, passport number or customs clearance number or date of birth of the recipient in the e-mail. Incorrect information is the buyer's fault, and Maii Mai is not liable for any compensation or liability. ​ Refusal to pay customs duties or duties does not constitute a valid return and will not be accepted. Rejected packages are not considered returns and will not be accepted. ​ ​

  • baby and mom & kids and family

    Mug & Spoon Hair clips Toddler Book Mug & Spoon 1/10

  • baby and mom & kids and family

    RETURNS & EXCHANGES U.S. ONLINE ORDER PURCHASES "Due to COVID-19" we are not accepting any returns or exchanges. ​ Please note the recent changes to our return policy for online order purchases. Maii Mai accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, ordered for refund or exchange within 7 days of the original purchase. Returns of swimwear, bodysuits and intimates will only be accepted with the original tags and protective liners intact. Beauty products must be returned in new or gently used condition. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. All monogrammed, personalized and final sale items cannot be returned or exchanged. Please note that all items that have been altered are final sale. ​ 교환/환불/반품 ​ " COVID-19" 으로 인해 반품 또는 교환을받지 않습니다. ​ 상품 수령일 포함 24시간 이내 이메일을 통해 교환/환불/반품 요청을 먼저 꼭 해주셔야하며, 상품수령 후 주말, 공휴일 포함하여 7일 이내 상품 반송이 완료되어야 처리가능 합니다. 이메일로 사전요청 없이 상품 반송 시, 교환/환불/반품 처리가 불가하며 되지 않으며 통보 없이 재반송될 수 있습니다. 배송비는 불량이나 오배송인 경우 Maii Mai 가 부담하고 고객 단순 변심의 경우(색상,사이즈 교환 등 포함) 환불 교환이 불가능 합니다. 이미 사용해서 제품의 가치가 훼손된 경우 반품 교환처리 되지 않습니다. 제작 공정시 생길수 있는 자연스러운 현상 등 제품 설명란에 미리 고지한 부분에 대해서는 이를 이유로 교환 및 반품이 불가합니다. SHIP YOUR RETURN​ ​ For Maii Mai Insiders, We charge shipping fee if returned over 7 days. For all others, the cost of return shipping, $7.50 for any number of items, will be deducted from your refund. Once we receive your return, we will refund the purchase amount to the original form of payment. Please allow up to two weeks for your return to be processed. ​ INTERNATIONAL CUSTOMER RETURN OPTIONS If for any reason you are not satisfied with your international online purchase, email mj.maiimai@gmail.com within 7 days of the original purchase to initiate a Return Merchandise Authorization, which is required to process a return. If you choose to return an item, our international shipping partner, USPS parcel, will provide you with a refund of the original merchandise price and any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order. Please note that you will still be responsible for any shipping charges. International orders placed at shop.maiimai.com or by phone cannot be returned or exchanged

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